Modifying A Users Password

1. To modify an agent click on Agents on the left panel. 

2. Then click on the modify button under the Action heading on the right hand side. 

 

  3. You will then be shown the user details in which you can edit the password and full name in the fields as shown below 

 

4. Once done scroll down and click submit for changes to take effect. 

  

• Related Articles

• How to Add Users and Increase your Concurrent limit

  How-To: How to Add Users and Increase your Concurrent limit If you are expanding your company, you will need more seats and more login details. The below guide will show you how to do both in a quick and easy fashion. Adding New Users 1. Firstly, you ...

• Troubleshooting "Site Not Reachable"

  How-To: Troubleshoot "Site Not Reachable" This is caused due to your IP address potentially not being added to the system. In this article, I will be showing you two quick and easy ways on how you can add your IP.  Self-Whitelisting Tool Use :444/ at ...

• How to enable and edit permissions

  1. On the left panel click on Agents. 2. You will then be shown a list of all your Agents as shown below 3. Select the Key icon on the right side under the Action column for the user you want to edit permissions for. 4. You will be directed to this ...

• Enabling Permissions

  1.On the left panel click on Agents. 2. You will then be shown a list of all your Agents as shown below.     3. Select the Key icon on the right side under the Action column for the user you want to edit permissions for.  4. You will be directed to ...

• How to: Connect MicroSIP

  Setting Up MicroSIP This guide provided will guide you through setting up your own MicroSIP softphone, which will be used hand-to-hand with your dialler. We have also created this guide in Video format which can be found under the following link: ...