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Changing Caller ID
1. Click on Campaigns on the left hand side which will expand the selection. Click Campaigns as highlighted below. 2. You will then see the campaign listings page as shown below in which you can click the modify button. 3. This will then take ...
Whitelisting An IP Address
Firstly, you will need to log into the Support link, provided to you by our Support Team (https://primodialler.com/support) along with your unique key. Once you have reached the website, you will have to simply paste the key which you were given ...
How to Add Users and Increase your Concurrent limit
How-To: How to Add Users and Increase your Concurrent limit If you are expanding your company, you will need more seats and more login details. The below guide will show you how to do both in a quick and easy fashion. Adding New Users 1. Firstly, you ...
Can I whitelist my own IP address?
Can I whitelist my own IP address? Whitelisting your IP address is an additional security feature which is highly beneficial to protect your dialler and its data. With security and efficiency in mind, our development team are glad to present a new ...
Live Monitoring
This guide will cover the live listening features on the wallboard 1. Firstly click on the Wallboard section on the dialler homepage as shown below. 2. Log in with your admin credentials (Credentials would have been sent to you from the support ...