Whitelisting An IP Address
Firstly, you will need to log into the Support link, provided to you by our Support Team (https://primodialler.com/support) along with your unique key.
Once you have reached the website, you will have to simply paste the key which you were given within the input box – as shown below;
Once you have reached the website, you will have to simply paste the key which you were given within the input box – as shown below;
We can then move forward by pressing “Login”, where you will be able to input your desired IP address (in IPv4 format, which you can find my searching “my ipv4 address” or alternatively using https://ipchicken.com)
From the drop-down, you will need to select your server – which will be the single option available, press “Allow the IP” and one of the following pop-ups will come up;
Once that has been done, you are free to wait a short moment until the whitelist takes place. If none of these options come up, please contact the Support Team through one of options mentioned below.
UK: +441617102740 USA: +13476952823
You may also send us a ticket via support@primodialler.com - where we will be able to track any requests and keep you updated on any work we are doing.
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